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All Systems Operational

Zenya SaaS




Operational


Zenya Cloud Services




Operational


Zenya Mobile Apps




Operational


Zenya communication channels




Operational


iQualify




Operational


Welcome on the status page for Zenya and related cloud services. If your organization experiences unavailability of Zenya, iQualify or related cloud services, first check this page to see if the outage is already known. For registered contacts of customers with an active subscription: In case no outage has yet been published on this page, you can contact the Zenya Servicedesk on +31 (0) 40 8485848 or +32 (0)32030291. Outside office hours (Monday-Friday 08:00 - 18:00) you can leave a message on our emergency number +31 (0) 408485899. For more information to determine on what SaaS ring and in what Azure region your Zenya environment is running on, check out https://webshare.zenya.work/379bs8l8wwlpkl8g

External Services

Azure

Scheduled Maintenance

Deployment of Zenya 7.7.0 Update 2 on Zenya SaaS Default ringPlanned maintenance

Schedule

January 6, 2026 19:00 - 23:00 CET

Components

Zenya SaaS

Locations

Default Ring (West Europe), Default Ring (North Europe)

Description

This is the scheduled maintenance window for Zenya SaaS, which include the deployment of the Zenya 7.7.0 Update 2 on the SaaS Default ring. Details can be found on https://update.infoland.eu/2025/12/19/zenya-7-7-0-update-0-0-2/
Zenya Cloud Services - Documents (HTML) editor - Monthly maintenancePlanned maintenance

Schedule

January 7, 2026 19:00 - 20:00 CET

Components

Zenya Cloud Services

Locations

Documents (HTML) editor

Description

This is the monthly scheduled maintenance window for the Zenya Cloud Services - Documents (HTML) editor. During this period of 1 hour, there can be periods of degraded performance. Impact: - Zenya Cloud Services - Documents (HTML) editor: degraded performance
Deployment of Zenya 7.7.0 update on Zenya SaaS - Slow ringPlanned maintenance

Schedule

January 12, 2026 19:00 - 23:59 CET

Components

Zenya SaaS

Locations

Slow Ring (West Europe), Slow Ring (North Europe)

Description

Update 7.7.0 contains several new functionalities and bugfixes, for more information check https://update.infoland.eu/2025/11/10/zenya-7-7-0-0-0/ The Slow ring will also be updated to the latest minor version immediately after the 7.7.0 update. The maintenance will take a maximum of 5 hours to complete. We will obviously try to minimize the disruption as best as possible. The planned maintenance will however have a temporary effect on the operation of your Zenya environment. During the maintenance window it will not be possible, for a short period of time, to execute certain activities such as reporting a new case or searching for documents for example.
Zenya SaaS - Enable new compliance overview for all tenants on the Slow ring Planned maintenance

Schedule

January 14, 2026 20:00 - 23:00 CET

Components

Zenya SaaS

Locations

Slow Ring (West Europe), Slow Ring (North Europe)

Description

During this maintenance window we will enable the new compliance overview for all Zenya SaaS tenants on the Slow ring. No downtime is expected during this maintenance window.