Header Image
Active Incident
iProva Search App - iOS and Android - App crash after updateService Disruption

Incident Status

Service Disruption

Components

iProva Mobile Apps

Locations

Search App - iOS, Search App - Android


August 11, 2020 15:30 CEST
[Identified] We have identified an issue for Android and iOS users who have received an update of the iProva Search app (released last week). When starting the Search app, after having received the update, the App crashes. We are working on a fix, the workaround for now is to reinstall the Search App from the Apple/Play store.

iProva SaaS




Operational

iProva Cloud Services




Operational

iProva Mobile Apps




Service Disruption

iQualify




Operational

Infoland communication channels




Operational

Scheduled Maintenance

iProva SaaS - Weekly maintenancePlanned maintenance

Schedule

August 12, 2020 20:00 - 22:00 CEST

Components

iProva SaaS, iProva Cloud Services, iQualify

Locations

Default ring, Slow ring, Documents webshare, External question lists, External forms, Documents (HTML) editor, Documents (Office Online) integration, User Provisioning (SCIM), Interactive documents, License overview, iQualify frontend (iQualify.nl), iQualify management (iQualify.nl/Admin), iQualify Training, iQualify learnmaterial (frontend learnmaterial), Secure exam environment

Description

This is the weekly scheduled maintenance window for iProva SaaS. During this period of 2 hours our cloud partner will perform maintenance on the load balancer regarding redundancy. We don't expect any service disruption or reduced performance.